Shipping policy

Shipping Policy

Last Updated: June 2026

Virella proudly provides FREE Worldwide Shipping on all orders.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Processing times may vary during holidays or promotional events.

Estimated Delivery

Worldwide Delivery Time: 7–10 Business Days

Delivery estimates are not guaranteed and may vary depending on customs clearance, local carriers, weather conditions, and other unforeseen circumstances.

Tracking Information

Customers will receive tracking information via email once their order has been shipped.

Customs & Import Charges

International customers are responsible for any customs duties, import taxes, or government fees imposed by their destination country.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our customer support team for assistance.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Virella is not responsible for delays or delivery issues caused by incorrect address details.